Identifying and analyzing the effective factors and consequences of soft innovation in export companies

Document Type : Original Article

Authors

1 Assistant Professor, Department of Business Management, Faculty of Management & Economic, Lorestan University, Lorestan, Iran

2 Department of Management, Faculty of Management, Lorestan University, Khorramabad, Iran

Abstract

The present research was conducted to identify and analyze the effective factors and consequences of soft innovation in knowledge-based companies. This research is exploratory in terms of practical purpose and in terms of data collection method, which follows a comparative-inductive research philosophy. The statistical population of the research is experts and professionals in the field of study, consisting of college professors in the field of marketing and management, as well as research and development (R & D) and marketing managers of export companies operating in the apparel and fashion industry. Using the purposive sampling method and based on the principle of theoretical saturation, 25 of them were selected as sample members. The instrument used for data collection is an interview in the qualitative part and a questionnaire in the quantitative part. This study used content analysis and coding method in the qualitative part and fuzzy mapping method (FCM) in the quantitative part for data analysis. The research findings include the identification of effective factors and consequences of soft innovation in export companies. Based on the research results, among the factors affecting the creation of soft innovation, symbolism, and symbolic innovation are the most important factors, and among the identified consequences, the phenomenon of competitive position for the market was identified as the most important consequence.

Keywords

Main Subjects


احمدی، محمد؛ احمدی، پویا و جوادی، روح الله. (1402). نقش تعدیل‌گر نوآوری در تأثیر تفکر استراتژیک بر بقای سازمان (مورد مطالعه: شرکت‌های دانش‌بنیان استان مرکزی). آموزش و مدیریت کارآفرینی، 2(1)، 1-20.  
توکلی، غلامرضا؛ معروفانی، مرتضی؛ فارسیجانی، حسن و کریمی گوارشکی، محمد حسین. (1402). تحلیل وضعیت پیشران‌های درون‌سازمانی نوآوری مدل کسب‌وکار ر سازمان های توسعه‌دهنده محصولات پیچیده دفاعی. پژوهش­های مدیریت راهبردی، 29(88)، 39-86.
حسون الخفاجی، امیرعدنان؛ بهبودی، امید و مرادی، محسن (1402). بررسی تأثیر اشتراک دانش سازمانی بر عملکرد نوآوری با نقش میانجی قابلیت نوآوری و تعدیلگری مقیاس شبکه‌سازی و قدرت ارتباط (مورد مطالعه شرکت‌های کوچک و متوسط عراق). مدیریت دانش سازمانی، 6(20­)، 11-47.
رضایی زیولایی، مجتبی و زندحسامی، حسام. (1399). تأثیر مدیریت کیفیت (جنبه‌های نرم و سخت) بر عملکرد نوآوری سازمان با نقش میانجی قابلیت نوآوری فناورانه و رفتار فعالانه کارکنان، مورد مطالعه: شرکت‌‎های دانش بنیان کشور. مطالعات مدیریت صنعتی، 18(59)، 219-262.
حسون الخفاجی، امیر عدنان؛ بهبودی، امید و مرادی، محسن. (1402). بررسی تأثیر اشتراک دانش سازمانی بر عملکرد نوآوری با نقش میانجی قابلیت نوآوری و تعدیلگری مقیاس شبکه‌سازی و قدرت ارتباط (مورد مطالعه شرکت‌های کوچک و متوسط عراق). فصلنامه مدیریت دانش سازمانی، 6(1)، 23-59.
صنوبر، حبیب؛ جبار زاده، یونس و حسینی، سید صمد. (1401). نقش قابلیت نوآوری بر عملکرد صادرات با نقش میانجی سرمایه اجتماعی. نشریه علمی پژوهشی مدیریت کسب و کارهای بین المللی، 5(3)، 49-66.
مهدوی، محمدنقی (1389). سیستم نوآوری ملی، تهران: مراکز تحقیق و توسعه اجتماعی و صنایع معدنی.
نوروزی، حسین؛ رشنوادی، یعقوب؛ نصرت پناه، رسول و بیگی, شاهرخ. (1400). بررسی تأثیر مدیریت دانش، نوآوری مدیریت و قابلیت‌های پویا بر عملکرد شرکت‌های صادراتی. نشریه علمی پژوهشی مدیریت کسب و کارهای بین المللی، 4(4)، 69-88.     
 
Ahmad, M., Haq, Z. U., & Khan, S. (2023). Business Cycles and the Dynamics of Innovation: a Theoretical Perspective. Journal of the Knowledge Economy, 1-19.
Ahmadi, M., Ahmadi, P., & Javadi, R. (2023). The Moderating Role of Innovation in the Effect of Strategic Thinking on the Survival of the Organization (A Case Study of Knowledge-Based Companies of Markazi Province). Education and Management of Entrepreneurship2(1), 1-20. [In Persian]
Alcaide-Marzal, J., & Tortajada-Esparza, E. (2007). Innovation assessment in traditional industries. A proposal of aesthetic innovation indicators. Scientometrics, 72(1), 33–57.
Allal-Chérif, O., Climent, J. C., & Berenguer, K. J. U. (2023). Born to be sustainable: How to combine strategic disruption, open innovation, and process digitization to create a sustainable business. Journal of Business Research154, 113379.
Andansari, D., Kamarudin, K. H., & Shyafary, D. (2023, October). Soft Innovation Strategy of Batik MSMEs in Indonesia. In 4th Borobudur International Symposium on Humanities and Social Science 2022 (BIS-HSS 2022) (pp. 1509-1513). Atlantis Press.
Astuty, E., Rahayu, A., & Wibowo, L. A. (2018). Breakthrough in indonesian creative industry through soft innovation. International Journal of Entrepreneurship22(2), 1-10.
Astuty, E., Rahayu, A., Disman, D., & Wibowo, L. A. (2020). The linkage between co-creation and soft innovation in firm performance: A survey of Indonesian hijab fashion creative industries. In Advances in Business, Management and Entrepreneurship (pp. 597-602). CRC Press.
Astuty, E., Rahayu, A., Disman, L. A. W. (2018). Soft Innovation Strategy as a Booster in The Creative Industry (Survey at Bandung as Creative City in Indonesia).
Bianchi, B. and Bartolotti, F. (1996) ‘On the Concept of Formal innovation.’ Paper presented at the European Regional Science Association, 36th European Congress. Zurich: ETH.
Bustinza, O. F., Vendrell-Herrero, F., Perez-Arostegui, M., & Parry, G. (2019). Technological capabilities, resilience capabilities and organizational effectiveness. The International Journal of Human Resource Management, 30(8), 1370–1392.
Capello, R., & Cerisola, S. (2018). Economic growth and innovation in EUSALP: Local specificities and growth assets for the competitiveness of the macro-region. ECONOMIA MARCHE JOURNAL OF APPLIED ECONOMICS37, 28-52.
Choi, J. (2011). Evolution of innovation focus of online games: from technology-oriented, through Market-oriented, and to design-oriented soft innovation. Asian J. Technol. Innov. 19(1), 101–116.
Clauss, T., Kraus, S., Kallinger, F.L., Bican, P.M., Brem, A., & Kailer, N. (2021). Organizational ambidexterity and competitive advantage: The role of strategic agility in the exploration-exploitation paradox. Innovation and Knowledge, 6 (4), 203-213.
Dong, G., Kokko, A., & Zhou, H. (2022). Innovation and export performance of emerging market enterprises: The roles of state and foreign ownership in China. International Business Review31(6), 102025.
Enke, N. and Borchers, N. S. (2021). Social Media Influencers in Strategic Communication: A Conceptual Framework for Strategic Social Media Influencer Communication. In Social Media Influencers in Strategic Communication (PP. 7-23). Routledge.
Fan, W., Han, S. Y., Wu, W., & Sun, T. (2021, May). The Design Method of Product Innovation Model Based on Product Aesthetic Value. In 2021 6th International Conference on Smart Grid and Electrical Automation (ICSGEA) (pp. 169-172). IEEE.
Gautschi, T. (2001). Invest in Creativity. Design News, 56(12), 135-135.
Gohoungodji, P., & Amara, N. (2023). Art of innovating in the arts: definitions, determinants, and mode of innovation in creative industries, a systematic review. Review of Managerial Science17(8), 2685-2725.
Hasoon Alkhafaji, A.A, Behboodi, O., & Moradi, M. (2023). Investigating the effect of organizational knowledge sharing on innovation performance with the mediating role of innovation capability and moderating scale of networking and communication power (case study of small and medium-sized companies in Iraq). Scientific Journal of Strategic Management of Organizational Knowledge6(1), 23-59.
Hon, A. H. (2012). When competency-based pay relates to creative performance: The moderating role of employee psychological need. International Journal of Hospitality Management, 31(1), 130-138.
Jaiswal, N. K., & Dhar, R. L. (2015). Transformational leadership, innovation climate, creative selfefficacy and employee creativity: A multilevel study. International Journal of Hospitality Management, 51, 30-41.
Jogaratnam, G. (2017). How organizational culture influences market orientation and business performance in the restaurant industry. Journal of Hospitality and Tourism Management, 31, 211–219.
Jonasdottir, H. (2018). Soft Innovation in the Video Game Industry. Springer International Publishing AG, part of Springer Nature, 2018, 30-41.
Liu, Y., Cooper, C. L., & Tarba, S. Y. (2019). Resilience, wellbeing and HRM: A multidisciplinary perspective. The Journal of International Human Resource Management, 30(8), 1227–1238.
Madhou, M., Moosun, S. B., & Nagowah, D. N. M. (2021). Using research and development indicators to shape innovation in Mauritius. African Journal of Science, Technology, Innovation and Development, 14(17), 1813-1828.
Mahdavi, Mohammad Naghi, (1389), National Innovation System, Tehran: Community R & D centers and mining industries. [In Persian]
Martin, H., Grundel, I., & Dahlström, M. (2023). Reconsidering actor roles in regional innovation systems: transformative industrial change in the forest-based bioeconomy. Regional studies, 1-13.
Mendonça, S. (2014). National adaptive advantages: Soft innovation and marketing capabilities in periods of crisis and change. In Structural change, competitiveness and industrial policy (pp. 133-150). Routledge.
Norouzi, H., Rashnavadi, Y., Nosrat Panah, R., & Beigi, S. (2021). Investigation the influence of knowledge Management, management innovation and dynamic capabilities on export firms' performance. Journal of International Business Administration4(4), 69-88. [In Persian]
Ortigueira-Sánchez, L. C., Welsh, D. H., & Stein, W. C. (2022). Innovation drivers for export performance. Sustainable Technology and Entrepreneurship1(2), 100013.
Ovuakporie, O.D., Pillai, KG., Wang, C., & Wei, Y. (2021). Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance. Research Policy, 50(1), 104146.
Ozkaya, G., Timor, M., & Erdin, C. (2021). Science, Technology and Innovation Policy Indicators and Comparisons of Countries through a Hybrid Model of Data Mining and MCDM Methods. Sustainability, 13(2), 1-52.
Paiola, M., Agostini, L., Grandinetti, R., & Nosella, A. (2022). The process of business model innovation driven by IoT: Exploring the case of incumbent SMEs. Industrial Marketing Management, 103, 30-46.
Pirnar, I., Kamali, Y.C., & Eris, E.D. (2020). Soft innovation in hotel services: case of Izmir City. International journal of tourism cities.
Postrel, V. (2004) ‘The Substance of Style: How the Rise of Aesthetic Value Is Remaking Commerce, Culture, and Consciousness.’ New York: HarperCollins.
Rezaei Zivlaei, M., & zandhesami, H. (2020). The Impact of Quality Management (Soft and Hard Aspect) on Innovation Performance by Mediating Role of Technological Innovation Capability and Proactive Behaviour, (The Case: Knowledge-Base Firms). Industrial Management Studies18(59), 219-262. [In Persian]
Ryan, J., Doster, B., Daily, S., & Heslin, M. (2008). Soft Innovation as Data-driven Process Improvement Exploited via Integrated Hospital Information Systems. Proceedings of the 41st Hawaii International Conference on System Sciences, 1-10.
Sanoubar, H., Jabbarzadeh, Y., & Hosseini, S. S. (2022). The role of innovation capability on export performance with the mediating role of social capital. Journal of International Business Administration5(3), 49-66. [In Persian]
Shin, H., & Perdue, R. R. (2023). Developing a Multi-Dimensional Measure of Hotel Brand Customers’ Online Engagement Behaviors to Capture Non-Transactional Value. Journal of Travel Research62(3), 593-609.
Stoneman P. (1995). Handbook of the Economics of Innovation and Technological Change, Basil Blackwell.
Stoneman, P. (2008). Soft innovation: changes in product aesthetics and aesthetic products. ARCHIBUGI, D.; FILIPPETTI, A. The Handbook of Global Science, Technology, and Innovation. Hoboken: John Wiley & Sons.
Stoneman, P. (2010). Soft Innovation: Economics, Product Aesthetics, and the Creative Industries. Soft Innovation: Economics, Product Aesthetics, and the Creative Industries, 1–384.
Stoneman, P. (2015). Soft innovation and changes in product aesthetics: An omitted dimension in economic analyses of innovation activities. The handbook of global science, technology, and innovation, 88-108.
Stoneman, P. (2016). On soft innovation: changes in product form and the definition and measurement of innovation. Rivista internazionale di scienze sociali, 105-126.
Swan, K.S., Kotabe, M. and Allred, B.B. (2005) Exploring Robust Design Capabilities, Their Role in Creating Global Products, and Their Relationship to Firm Performance. ‘Journal of Product Innovation Management.’ 22 (2), pp.144–164.
Tavakoli, G., Marofany, M., farsijani, H., & karimigavareshki, M. H. (2023). Analyzing the status of "business model innovation internal drivers" in developers of complex defense products. Strategic Management Researches29(88), 39-86. [In Persian]
Togawa, T., Park, J., Ishii, H., & Deng, X. (2019). A packaging visual-gustatory correspondence effect: using visual packaging design to influence flavor perception and healthy eating decisions. Journal of Retailing95(4), 204-218.
Tou, Y., Moriya, K., Watanabe, C., Ilmola, L., & Neittaanmäki, P. (2018). Soft innovation resources: enabler for reversal in GDP growth in the digital economy. International Journal of Managing Information Technology10(3).
Yu, Y., Yamaguchi, K., & Kittner, N. (2022). How do imports and exports affect green productivity? New evidence from partially linear functional coefficient models. Journal of Environmental Management, 308, 114422.
 
 
.